Privacy Policy

We collect the following types of information when you use our services:

Account Information: When you apply for or hold a wholesale account, we collect your name, business name, email address, phone number, and business address.

Order Information: When you place orders through our portal we collect details about your orders including products, quantities, and order history.

Payment Information: We collect payment references and payment history. Credit card payments are processed by Stripe — we do not store full card details on our servers.

Usage Information: We collect login times and activity logs to maintain account security and improve our services.

Communications: If you contact us through our website we collect your name, email address, and message content.

We use your information to process and fulfill your wholesale orders, send order confirmations and invoices, communicate account updates, send product and pricing broadcasts (you may opt out at any time), maintain security, and comply with our legal obligations.

We do not sell your personal information. We share your data only with our service providers who operate our platform: Supabase (database), Resend (email delivery), Stripe (payments), and Vercel (hosting). We may disclose information if required by law.

We retain your information for as long as your account is active. After account closure we retain records for up to 7 years as required under Canadian tax and accounting law.

Under PIPEDA and Alberta's Personal Information Protection Act (PIPA) you have the right to access your personal information, request corrections, withdraw consent, and request account deletion. Contact us through our website to exercise these rights.

We protect your information through encrypted data transmission (HTTPS), secure database storage with access controls, authentication requirements, and regular security reviews.

We use essential cookies only — required for authentication and session management. We do not use advertising or tracking cookies.

Our services are for business use only and are not directed at individuals under 18 years of age.

We may update this policy from time to time. Material changes will be communicated by email to registered customers.

For privacy questions contact us through the contact form at ranawholesale.com.

Rana Wholesale Ltd. — Calgary, Alberta, Canada